Husqvarna is one of the two leading brands in the US when it comes to chainsaws. It's understandable that
customers will always have high expectations if a product is from Husqvarna. If you check out the reviews at Amazon
and epinions.com, you'll find that there are a lot of different experiences. The reviews can be very enlightening
though. Still, the final verdict should be done after you actually visit a dealer and test the unit yourself.
Generally speaking, the Husqvarna is a very reliable machine. However, you will see
bad reviews from people who probably have little experience with using a chainsaw. There's this one person
complaining at Amazon that he bought a brand new Husqvarna 350 but failed to mention where he bought it. He said
the saw failed after just two hours of use. So he decided to go to the nearest dealer to get it fixed.
Understandably, he didn't get the service he was expecting because he didn't buy from that particular dealer.
The moral of this story is that if you want great after sales service, buy from a dealer. It may be more
expensive to buy from them initially but you'll save yourself a lot of headache by having a dealerships that's
ready to assist because you purchased from them.
Except for that one bad review, all of the reviews at Amazon are excellent.
One important thing to remember is that this saw is no longer being made. The Husqvarna 450 replaced it. You
would still be able to get parts but you might want to get the latest version.